6 Replies Latest reply on Feb 10, 2017 2:17 PM by Eric Heitz

Landing pages looks odd in Internet Explorer

Willem Roosjen Oct 4, 2016 7:51 AM

Hi community,

I've come across the following issue several times on the community, but haven't seen a very recent post:

Our Marketo landing pages look fine in all browsers (Chrome, Firefox et cetera), except for Internet Explorer.

I am using the latest version, IE 11.

e.g. take a look at one of our webinar pages:

Webinar: Internet of Things—Opportunities and Challenges for CRE and FM

Have more of you Marketo users recently dealt with this issue?

Is this something we can easily fix?

Thanks in advance for your response.

Regards,

Willem

Re: Landing pages looks odd in Internet Explorer

f94f62325dbb3d75e40e91bbfeb68822c6cbcc55 Oct 5, 2016 4:30 PM (in response to Willem Roosjen)

Could you elaborate on "looks odd" (maybe prove a screencap). Maybe it's good news, but it looks the same to me in both IE and chrome.
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- Re: Landing pages looks odd in Internet Explorer
  
  Willem Roosjen Oct 6, 2016 1:06 AM (in response to f94f62325dbb3d75e40e91bbfeb68822c6cbcc55)
  
  Thanks for your response Michael.
  
  Perhaps it has to do with the a specific version of IE we are using. As far as I am concerned it is the latest update: 11.0.9600.18450.
  This is how it is looking when I open IE:
  
  I am glad to hear it apparently does not apply to all web users.
  
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  - Re: Landing pages looks odd in Internet Explorer
    
    Ronen Wasserman Oct 6, 2016 2:28 AM (in response to Willem Roosjen)
    
    Hi,
    I also checked the web page and it looks the same, and I'm using the same version as you.
    It might be a problem in your "Document Mode" of IE. Press F12 to enter it, and check if it's set for your IE version (On the right side of the bar).
    2 of 2 people found this helpful
    
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    - Re: Landing pages looks odd in Internet Explorer
      
      Willem Roosjen Oct 6, 2016 2:38 AM (in response to Ronen Wasserman)
      
      Hi Ronen,
      
      Thanks a lot!
      That was exactly the case. It was still set on IE7.
      Everything looks fine now.
      
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Re: Landing pages looks odd in Internet Explorer

f94f62325dbb3d75e40e91bbfeb68822c6cbcc55 Oct 6, 2016 8:38 AM (in response to Willem Roosjen)

We've had some issues internally with IE displaying pages in "compatibility mode" which causes visual issues. YOu can always add this into your page code to force browsers to render int he newest version of IE:
<meta http-equiv="X-UA-Compatible" content="IE=Edge">
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- Re: Landing pages looks odd in Internet Explorer
  
  Eric Heitz Feb 10, 2017 2:17 PM (in response to f94f62325dbb3d75e40e91bbfeb68822c6cbcc55)
  
  Michael,
  
  This does not seem to be working for me, even with the meta tag right after the <head> tag. Marketo is adding all the JS, muchkin code and form prefill, before it. Would love to force it before everything to test.
  
  My internal folks don't understand why they have to change their compatibility settings in IE11.
  
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