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Re: Salesforce Creating Duplicates in Lead Database
Josh Hill Oct 4, 2016 1:23 PM (in response to Kim Gandy)1 of 1 people found this helpfulMarketo does not dedupe on leads created from SFDC.
I would first get a deduping tool or service to process dupes in SFDC and then associate as you desire. RingLead and some others work together with Marketo and SFDC.
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Re: Salesforce Creating Duplicates in Lead Database
Grégoire Michel Oct 4, 2016 2:33 PM (in response to Kim Gandy)1 of 1 people found this helpfulOn top of Josh point,
1/ You should always run external system import after all data has flown from SFDC to Marketo, meaning, after any import made to SFDC as well.
2/ It is also recommended that you push all new Marketo lead to SFDC, assigning them to queues if necessary, so that all of them are "known" to SFDC when you run duplicate prevention tools in Salesforce. This will make sure that duplicates are not created in SFDC in the first place.
-Greg