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Dragging an image into an email

Question asked by Nicol Maurer on Sep 29, 2016
Latest reply on Oct 3, 2016 by 13b6ddb5d75795faf166c553c40c14d1236c9244

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Wondering if this is only happening to me, or if there has been some update to alter this feature: I am no longer able to drag in image (using the image icon in the upper right-hand corner, next to Token) into an editable section of my email. That area is now grayed out. In the past, I had always opened up the editor and dragged it straight in. This feature is not working for me from the editor, nor by simply dragging it into the email itself. I now am forced to go find my image, grab the url and insert that way. Takes much more time--especially when i'm not always sure of the names of my files.

Justin Cooperman Sep 29, 2016 3:10 PM

Correct Answer

This doc shows you how to change your settings:

http://docs.marketo.com/display/DOCS/Using+the+Rich+Text+Editor

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Grégoire Michel Sep 29, 2016 2:59 PM

Hi Nicol,

What version of the email editor are you using? Have you upgraded to V2, that was released in June?

-Greg

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Justin Cooperman Sep 29, 2016 3:09 PM

It means you are using the old text editor and old email editor! Booooooo

Anyway, there is no reason anymore to use the old text editor. The new text editor has full parity plus additional features. We are planning to fully deprecate it in the first half of 2017 and I will be adding that to the release notes next release. If you switch over, you can browse design studio directly from the "insert image" modal in the new editor.

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Justin Cooperman @ Justin Cooperman on Sep 29, 2016 3:10 PM

This doc shows you how to change your settings:

http://docs.marketo.com/display/DOCS/Using+the+Rich+Text+Editor

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Nicol Maurer @ Justin Cooperman on Oct 3, 2016 6:23 AM

Thanks! I feel like I'm constantly missing updates. Most of these changes really need to be thrown into my face directly, as I'll never know until something doesn't work. Since I'm the only one at my company who works in Marketo, I only have myself to rely on for discovery.

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13b6ddb5d75795faf166c553c40c14d1236c9244 @ Nicol Maurer on Oct 3, 2016 7:33 AM

You should get a new release email from Cheryl Chavez before each release, and Marketo adds the new features to the homepage of your Marketo instance when a new release ships. They can't do much more than that

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5 Replies

Grégoire Michel Sep 29, 2016 2:59 PM
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Correct Answer
Hi Nicol,

What version of the email editor are you using? Have you upgraded to V2, that was released in June?

-Greg
1 person found this helpful
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Justin Cooperman Sep 29, 2016 3:09 PM
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Correct Answer
It means you are using the old text editor and old email editor! Booooooo

Anyway, there is no reason anymore to use the old text editor. The new text editor has full parity plus additional features. We are planning to fully deprecate it in the first half of 2017 and I will be adding that to the release notes next release. If you switch over, you can browse design studio directly from the "insert image" modal in the new editor.
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- Justin Cooperman @ Justin Cooperman on Sep 29, 2016 3:10 PM
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  Correct Answer
  This doc shows you how to change your settings:
  http://docs.marketo.com/display/DOCS/Using+the+Rich+Text+Editor
  1 person found this helpful
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  - Nicol Maurer @ Justin Cooperman on Oct 3, 2016 6:23 AM
    Mark Correct
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    Thanks! I feel like I'm constantly missing updates. Most of these changes really need to be thrown into my face directly, as I'll never know until something doesn't work. Since I'm the only one at my company who works in Marketo, I only have myself to rely on for discovery.
    Like • Show 0 Likes0
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    - 13b6ddb5d75795faf166c553c40c14d1236c9244 @ Nicol Maurer on Oct 3, 2016 7:33 AM
      Mark Correct
      Correct Answer
      You should get a new release email from Cheryl Chavez before each release, and Marketo adds the new features to the homepage of your Marketo instance when a new release ships. They can't do much more than that
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Dragging an image into an email

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