2 Replies Latest reply on Sep 29, 2016 8:26 AM by Josh Grant

    Remove lead for non engagement from engagement program

    Josh Grant



      I just had a quick question about a smart campaign I have in place to remove a lead (or pause) from an engagement program based off of inactivity. My smart list and flow are below. My question is - if I add ALL the emails to the "not opened email" to this flow step as seen below, will this take everyone who hasn't opened all 17 or will it take anyone who hasn't opened 1 of the 17?


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