Re: Email Attachments?

Anonymous
Not applicable

Email Attachments?

Does Marketo have the ability to allow pdf attachments in emails?

9 REPLIES 9
SanfordWhiteman
Level 10 - Community Moderator

Re: Email Attachments?

Nope -- well covered in other Community threads.

Also, Qs about product capabilities/support should go in the Products space, not Mktg Central.

Ronen-Was-SRpro
Level 7

Re: Email Attachments?

There is a backdoor way to use pdf in email:

1. Upload the pdf file to your 'Images and Files" folder in Marketo design center.

2. the pdf will get a url (see picture below). copy it.

3. Create your email with cta button, pointing at the  pdf's url. Click on the link will open the pdf file immediately.

Regards,

Ronen

pastedImage_0.png

Ronen Wasserman
SanfordWhiteman
Level 10 - Community Moderator

Re: Email Attachments?

Linking to a URL is a backdoor way to get an attachment?

Ronen-Was-SRpro
Level 7

Re: Email Attachments?

It would be better to have option to attach file, but since we don't have this option - this is one way you can do it.

Ronen Wasserman
SanfordWhiteman
Level 10 - Community Moderator

Re: Email Attachments?

I don't think it would be better at all if you want emails to be delivered.

Ronen-Was-SRpro
Level 7

Re: Email Attachments?

Why?

Is there a problem with doing it this way?

Ronen Wasserman
SanfordWhiteman
Level 10 - Community Moderator

Re: Email Attachments?

Attachments are abusive to both the sender's systems and to recipients. A 1MB attachment instead of a 1K email uses 1000 times the network I/O, and requires antivirus scanning on the recipient side. In an MA context, attachments will just tick people off. Plus, you can't track who opens them.

Anonymous
Not applicable

Re: Email Attachments?

If you link the pdf to a URL, you can track the clicks to that URL by setting up a campaign with a 'Clicks Link in Email' trigger. The recipient can also download the pdf from the URL.

SanfordWhiteman
Level 10 - Community Moderator

Re: Email Attachments?

Please pay attention to the topic. A PDF attachment cannot be tracked. We're specifically talking about attachments as opposed to URLs.