SOLVED

Re: Add to Marketo Campaign from Salesforce.com is empty

Go to solution
Anonymous
Not applicable

Add to Marketo Campaign from Salesforce.com is empty

Hi,

I'm trying to find a way to allow my sales reps to pause stream cadence of some nurturing campaigns from Salesforce.com - I'm sending a temporal offer in the nurturing campaign and I don't want some people to receive that email.

I was thinking maybe using "Add to Marketo Campaign" and create a campaign that allows me to set up rules in Marketo to pause those people.

The problem is I can't see any campaign in Salesforce when I click Add to Marketo Campaign.  Is there anything I have to do in the campaigns/programs in order to see them in Sales Insight in Salesforce.com?

Any other idea on how to do that?

Thank you.

Irene.

1 ACCEPTED SOLUTION

Accepted Solutions
Grégoire_Miche2
Level 10

Re: Add to Marketo Campaign from Salesforce.com is empty

Hi Irene,

This smart campaign has to be a triggered campaign with the following "campaign is requested" trigger:

pastedImage_0.png

And the smart campaign has to be activated.

-Greg

View solution in original post

5 REPLIES 5
Grégoire_Miche2
Level 10

Re: Add to Marketo Campaign from Salesforce.com is empty

Hi Irene,

This smart campaign has to be a triggered campaign with the following "campaign is requested" trigger:

pastedImage_0.png

And the smart campaign has to be activated.

-Greg

Anonymous
Not applicable

Re: Add to Marketo Campaign from Salesforce.com is empty

Thanks a mill Greg, that's what I was missing.

Anonymous
Not applicable

Re: Add to Marketo Campaign from Salesforce.com is empty

What Flow step do you need to use after you use the Request Campaign trigger? I've added this trigger as Smart Campaign, but still can't see it in SFDC.

Anonymous
Not applicable

Re: Add to Marketo Campaign from Salesforce.com is empty

It won't show up until the campaign is activated.

Anonymous
Not applicable

Re: Add to Marketo Campaign from Salesforce.com is empty

Once you activate the campaign it should show up in Salesforce.
I created 3 Smart campaigns with different flows, one to add people to the campaign, one to pause them and another one to unpause them.