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Re: Can I track leads and ics links clicked in email?
Sanford Whiteman Aug 19, 2016 11:39 AM (in response to dacb62bad4a973e2db1319fe75ac97c21ff546b1)Pls close out the other thread with the same question first.
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Re: Can I track leads and ics links clicked in email?
Sanford Whiteman Aug 19, 2016 11:51 AM (in response to dacb62bad4a973e2db1319fe75ac97c21ff546b1)OK, thanks for closing that.
The answer here is that any such link will be tracked by default when sent to a known lead. You'll see Clicked Link in Email a.k.a. Click Email activities
I don't really recommend direct download links (as opposed to taking somebody to a web page first) for other reasons, but this is built-in.
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Re: Can I track leads and ics links clicked in email?
dacb62bad4a973e2db1319fe75ac97c21ff546b1 Aug 19, 2016 12:05 PM (in response to Sanford Whiteman)Thanks! I sent a test email and I clicked on one of the linked dates. The email report does not show the click. Should I set the filter of the smart list using "Clicked Link in Email"? like what the attached screen show?
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Re: Can I track leads and ics links clicked in email?
Sanford Whiteman Aug 19, 2016 12:15 PM (in response to dacb62bad4a973e2db1319fe75ac97c21ff546b1)You have to send a real email, not a sample.
Check the Activity Log for the lead first. Don't go straight for reports, that's just adding more work before you know exactly what you're looking for.
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Re: Can I track leads and ics links clicked in email?
dacb62bad4a973e2db1319fe75ac97c21ff546b1 Aug 19, 2016 12:39 PM (in response to Sanford Whiteman)Thanks! I now see the entry is recorded in the activity log of the lead. But how can I create a report that has the names and email address of all the registrants?
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Re: Can I track leads and ics links clicked in email?
Sanford Whiteman Aug 19, 2016 1:15 PM (in response to dacb62bad4a973e2db1319fe75ac97c21ff546b1)Build a Smart List as you were doing.
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Re: Can I track leads and ics links clicked in email?
dacb62bad4a973e2db1319fe75ac97c21ff546b1 Aug 19, 2016 1:19 PM (in response to Sanford Whiteman)I did create a smart list which shows the list of leads who clicked on the email. Since I have 3 links in the email, can I also track which link(s) each lead clicked.
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