Re: EM Starter Templates images issue

Anonymous
Not applicable

EM Starter Templates images issue

When I edit images off the starter templates, the images break and don't show up. How come? And how can I fix?

7 REPLIES 7
Amanda_Thomas6
Level 9

Re: EM Starter Templates images issue

Do you remember the actual template name? Or link to where you got it?

Anonymous
Not applicable

Re: EM Starter Templates images issue

Snowbunny specifically for some reason.

Justin_Cooperm2
Level 10

Re: EM Starter Templates images issue

This was a P1 networking issue that should have been resolved. Is it still occuring?

By the way, we have an updated drop of templates coming soon that will fix some of the "responsive" issues in the templates.

Cheers,

Justin

Anonymous
Not applicable

Re: EM Starter Templates images issue

Fixed, thanks. And looking forward to it!

Anonymous
Not applicable

Re: EM Starter Templates images issue

This is happening to me, too - the template is called "Slam Dunk" ....

Justin_Cooperm2
Level 10

Re: EM Starter Templates images issue

Your images show as broken in the editor? They shouldn't unless you are using an image hosted on another marketo subscription...

If you aren't seeing images show up, please file a ticket.

Anonymous
Not applicable

Re: EM Starter Templates images issue

Thanks Justin - we're definitely only using a single MKTO subscription. I submitted a ticket yesterday and it was escalated this morning, but no updates yet.