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Email Editor 2.0 - Iceberg template

Question asked by Eileen DeLeon on Jul 20, 2016
Latest reply on Jul 27, 2016 by 1a44c8310b015e65781a067b8bd9c174d5d67059

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Greetings, marketing nation! I'm just getting started with a brand new, completely clean Marketo instance and we've turned on Email Editor 2.0 from the get-go to avoid migration pains later on once we have campaigns running. I'm having some editing troubles with the Iceberg starter template, specifically:

In the email editor, there's a content module called "Social" that has 7 social icons. We're only using 4 of the 7, so I deleted the icons for the three we aren't using. I am not able to delete the actual image container, so in both my template and my sample email, the placeholder area for the missing social icons is still showing. Is it possible to delete the container altogether from the email editor? Does this have to be done at the code level?

Editor:

Sample Email:

Jamie Lewis

Jul 20, 2016 8:53 AM

Correct Answer

You will need to edit the html in the template itself. It pretty easy actually, you can just delete it.

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Jamie Lewis

Jul 20, 2016 8:53 AM

You will need to edit the html in the template itself. It pretty easy actually, you can just delete it.

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Eileen DeLeon @ Jamie Lewis on Jul 20, 2016 11:21 AM

Excellent, got it!

I'm always wary of editing the code because I'm still thinking in terms of editor 1.0. Very glad for this update in 2.0 which allows me to edit the code within editable areas while maintaining connection to the template!

Thanks for your help!

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f90eeaabc7b773deca1d1ce8f931b689559f7637 Jul 26, 2016 1:21 PM

Do you have the option to link those social media icons? Perhaps you set them in another place? I know I can go in to the HTML and do it, but I was curious that I saw this issue in all the templates.

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Eileen DeLeon @ f90eeaabc7b773deca1d1ce8f931b689559f7637 on Jul 26, 2016 1:34 PM

Good point Ouida Linkous, I'm seeing that the "Link URL" field is grayed out in my editor for these social icons, but I am able to add a link URL to other image assets in the email. Perhaps the recommended use is to set these at the template level in order to discourage edits at the email level? Would be eager to hear an expert's thoughts on this!

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f90eeaabc7b773deca1d1ce8f931b689559f7637 @ Eileen DeLeon on Jul 26, 2016 1:37 PM

For us, we have multiple products and they each have their own social media links so we would prefer to update them directly at the image level. I haven't looked at all templates yet, but for the ones I have checked out, they are all greyed out.

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1a44c8310b015e65781a067b8bd9c174d5d67059 @ f90eeaabc7b773deca1d1ce8f931b689559f7637 on Jul 27, 2016 1:52 PM

I have checked all of the templates and they are all greyed out for the social icons. Some of the logos in the headers can be swapped out and you can add the Link URL.

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Jamie Lewis Jul 20, 2016 8:53 AM
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Correct Answer
You will need to edit the html in the template itself. It pretty easy actually, you can just delete it.
1 person found this helpful
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- Eileen DeLeon @ Jamie Lewis on Jul 20, 2016 11:21 AM
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  Correct Answer
  Excellent, got it!
  I'm always wary of editing the code because I'm still thinking in terms of editor 1.0. Very glad for this update in 2.0 which allows me to edit the code within editable areas while maintaining connection to the template!
  
  Thanks for your help!
  Like • Show 0 Likes0
  Actions
f90eeaabc7b773deca1d1ce8f931b689559f7637 Jul 26, 2016 1:21 PM
Mark Correct
Correct Answer
Do you have the option to link those social media icons? Perhaps you set them in another place? I know I can go in to the HTML and do it, but I was curious that I saw this issue in all the templates.
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- Eileen DeLeon @ f90eeaabc7b773deca1d1ce8f931b689559f7637 on Jul 26, 2016 1:34 PM
  Mark Correct
  Correct Answer
  Good point Ouida Linkous, I'm seeing that the "Link URL" field is grayed out in my editor for these social icons, but I am able to add a link URL to other image assets in the email. Perhaps the recommended use is to set these at the template level in order to discourage edits at the email level? Would be eager to hear an expert's thoughts on this!
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  - f90eeaabc7b773deca1d1ce8f931b689559f7637 @ Eileen DeLeon on Jul 26, 2016 1:37 PM
    Mark Correct
    Correct Answer
    For us, we have multiple products and they each have their own social media links so we would prefer to update them directly at the image level. I haven't looked at all templates yet, but for the ones I have checked out, they are all greyed out.
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    - 1a44c8310b015e65781a067b8bd9c174d5d67059 @ f90eeaabc7b773deca1d1ce8f931b689559f7637 on Jul 27, 2016 1:52 PM
      Mark Correct
      Correct Answer
      I have checked all of the templates and they are all greyed out for the social icons. Some of the logos in the headers can be swapped out and you can add the Link URL.
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Email Editor 2.0 - Iceberg template

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