2 Replies Latest reply on Jul 25, 2016 10:57 AM by 0d122e297759bf31ce90efa0ca4c63047df83286

New Email Templates Using Wrong/Old Unsubscribe Landing Page

0d122e297759bf31ce90efa0ca4c63047df83286 Jul 25, 2016 10:33 AM

Looks like the new landing page templates are directing unsubs to our outdated/old unsubscribe page. I've gone into the admin area to make sure the email settings have the unsub link updated to the correct page and it's correct.

Anyone else having an issue like this?

Re: New Email Templates Using Wrong/Old Unsubscribe Landing Page

Josh Hill Jul 25, 2016 10:39 AM (in response to 0d122e297759bf31ce90efa0ca4c63047df83286)
The emails are or the page is?

Check
Admin > Landing Page > Redirects
Email Templates
Run a "live test" email and check what links appear and what happens when you click.
Are you using {{system.unsubscribeLink}} or letting the default Admin.
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- Re: New Email Templates Using Wrong/Old Unsubscribe Landing Page
  
  0d122e297759bf31ce90efa0ca4c63047df83286 Jul 25, 2016 10:57 AM (in response to Josh Hill)
  
  Opps, I said that wrong, the new email templates are sending to an old unsubscribe landing page.
  
  I've made the landing page redirect so that solved it Thanks!
  
  I'm using the default. I believe because I'm using the template, unless I go into the code and adjust the link, which will break the email from the template, I can't updated it.
  
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