Email Program - Members not showing

Anonymous
Not applicable

Email Program - Members not showing

Hello all,

We are trying to launch a batch email campaign and are having issues with the smart list.

It is set up with 3 criteria and advanced filters :

(1. Member of smart list

AND

2. Language = English)

OR

3. Member of one of 2 other smart lists

In the summary tab of the campaign, it show around 800 members (this is an expected number).

However, the "members" tab says "0 members".

Has anyone experienced this before? Do you know how to solve it?

Thanks a lot.

Claire

3 REPLIES 3
Anonymous
Not applicable

Re: Email Program - Members not showing

I found a dating from 2013 which seems to describe a similar issue, but it's not solved:

https://nation.marketo.com/message/62251#comment-62251

Any help will be most welcome

Ronen-Was-SRpro
Level 7

Re: Email Program - Members not showing

Hi

The members Tab will be with data after you'll send the email, in order to see the amount of leads you

need actually click the 800 members number

If you need some more close assistance, don't hesitate to contact me directly

Ronen Wasserman

Certified Marketo Consultant

Ronen Wasserman
Josh_Hill13
Level 10 - Champion Alumni

Re: Email Program - Members not showing

you can click on the Qualified list as  Ronen noted.