Re: Web page visit tracked under Anonymous lead

Anonymous
Not applicable

Web page visit tracked under Anonymous lead

Hi

I have a lead filled out the form and redirected to Marketo thank you page and in the thank you page there is a link point to web page that includes the Munchkin code.

Here the problem is fill out form is being tracked under the respective lead activity log but the web page visit is tracked under the anonymous lead.  

Thanks,

Tags (1)
3 REPLIES 3
Grégoire_Miche2
Level 10

Re: Web page visit tracked under Anonymous lead

Hi Latha,

Are the LP and the web page both in the same domain ?

Can you provide the URLs?

-Greg

Anonymous
Not applicable

Re: Web page visit tracked under Anonymous lead

Hi Greg,

LP and web page are in the different domain.

Thanks,

Grégoire_Miche2
Level 10

Re: Web page visit tracked under Anonymous lead

So this is normal. Cookies do not cross domains. You need to make your LP in the same domain as the web site.

See https://nation.marketo.com/community/product_and_support/support_solutions/blog/2015/09/30/multiple-...

and

-Greg