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Re: send email to "additional email address"
2a1c2ad0bb5d17cbe5916365cd635bbd0ce4f287 Jul 8, 2016 5:47 AM (in response to 4273ee9393fc05f192467296025976d75acfc2af)1 of 1 people found this helpfulHi Jonas
Couple of ways, you can do this.
1. Use send alert to send this email to additional email address
2. Use custom fields and play around with campaign triggers. As Marketo send email only to standard email address field. so copy the standard field value to some custom field (backup email address). Custom email address to standard field and send email. After that you can revert the standard field value.
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Re: send email to "additional email address"
4273ee9393fc05f192467296025976d75acfc2af Jul 12, 2016 1:03 AM (in response to 2a1c2ad0bb5d17cbe5916365cd635bbd0ce4f287)Thank you both!
I was also thinking of the "send alert" action, but can you use that with a token? If so, that could be a solution.
Will look into this, and again, thank you both!
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Re: send email to "additional email address"
Grégoire Michel Jul 8, 2016 5:51 AM (in response to 4273ee9393fc05f192467296025976d75acfc2af)Hi Jonas,
In Marketo, this is done with 2 consecutive flow steps:
- "send email" to send the email to the lead
- "send alert" to send an email (potentially the same) to anyone internally
The 2 steps can use the exact same email, both will include the lead data, not the internal addressee data.
-Greg
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Re: send email to "additional email address"
4273ee9393fc05f192467296025976d75acfc2af Jul 12, 2016 1:04 AM (in response to Grégoire Michel)thank you,
answered on the post before yours.
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Re: send email to "additional email address"
Grégoire Michel Jul 27, 2016 12:26 PM (in response to 15cfe4c80404b1773e4e27690070c9bc9d80949c)This is not the most efficient way as the second email will not be tracked for opens and clicks.
I already posted a solution here: https://nation.marketo.com/message/121106#comment-121106
-Greg
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Re: send email to "additional email address"
15cfe4c80404b1773e4e27690070c9bc9d80949c Jul 27, 2016 4:39 PM (in response to Grégoire Michel)Thanks Greg. This is huge. I have to do this in most of the smart campaigns.
Is there a way to save a 'Group a bunch of Flow Steps/' and save it. A new section in the tree - MyFlowSteps. When we drag it to the canvas all above is added. Huge time saver and avoids mistakes.
-Mahesh
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Re: send email to "additional email address"
Grégoire Michel Jul 28, 2016 12:37 AM (in response to 15cfe4c80404b1773e4e27690070c9bc9d80949c)Hi Maheswar,
No, but that would be a nice idea to propose: a "snippet of flow steps"
-Greg
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