Re: How to push new leads into SFDC without syncing to current contacts

Anonymous
Not applicable

How to push new leads into SFDC without syncing to current contacts

Currently when we sync a lead from Marketo into Salesforce, the lead is appended based on email address to a current contact record (if one exists). Instead, we would like the lead to remain a lead even if a contact record (with the same email address) exists. Any tips on how to implement?

1 REPLY 1
Grégoire_Miche2
Level 10

Re: How to push new leads into SFDC without syncing to current contacts

Hi Katelyn,

Just assign the lead to a lead queue. It will force the creation of a new lead.

But this is really not a good idea. It will create a duplicate in the DB, which will scatter activities, cause targeting or personalization errors, split scoring on 2 entries and ultimately cause loss of business (since split score will prevent leads to become MQL / SQL)

-Greg