6 Replies Latest reply on Jun 22, 2016 10:03 AM by Jamie Lewis

    Remove from flow

      Hi everyone -


      I'm trying to set up one smart campaign to do a series of email sends over a few months. I want to make sure they are removed from this series if they become a member of the smart campaign to keep track if the prospect requests a call back from these emails. These emails will all have the same trigger in the CTA.


      Smart campaign for requesting a call back called "Requested a Call":


      Trigger is fills out form:

      Form Name: Global Call Back

      Web Page: Thank You

      Querystring contains: utm_campaign=This_Campaign_2016


      Smart campaign to send series of emails is called Send Emails:


      Flow: Send email #1

      Wait 2 weeks

      Remove from Flow if:

           If Member of Smart Campaign in Requested a Call

           Campaign is Send Emails

      Send email #2 (this will only go to those who did not fill out the form which will be associated to the smart campaign above)


      Is this correct? Then I can repeat the steps since it will not send to those who are in that Requested a Call smart campaign?