3 Replies Latest reply on Jun 7, 2016 7:57 PM by Sanford Whiteman

    Having Issues with Progressive Profiling + Dependent Fields (Visibility Rules)

    684fa72ba602ac4290d9658baaf8ff58a80d10ee Jun 7, 2016 3:28 PM

      Hi there,

       

      I'm trying to build a form for my teammate and he wants me to build it to progressively profile leads with 2 rounds of questions.

       

      He also wants the questions to be based on a dependent field that only appears once.  Basically, someone will fill out the first question, trigger visibility rules, and receive the first half of the form.

       

      My issue arises from trying to show them the second half of the form on their second visit.  When they visit a form again, they won't see the second round of questions because they aren't asked to answer that dependent field from above since they answered it the first time and it is hidden due to progressive profiling.

       

      Does anyone have advice or a workaround for this? I'm wondering if there is a way to build visibility rules based on a bit of information that is already known.

       

      Cheers,

      Jake