Re: Value for field 'someCustomField' exceeds max length

Anonymous
Not applicable

Value for field 'someCustomField' exceeds max length

Hi,

I have a custom field with Text type.

When I try to update a lead with about 2400 characters length, I get this error.

{"code":"1003","message":"Value for field 'someCustomField' exceeds max length"}

A strange thing is there are already 2 leads with more than 2400 characters length, like 3500 and 4000.

But this one gets an error.

What could be the reason for this lead to fail?

Cheers,

Hidenari

Tags (1)
19 REPLIES 19
Grégoire_Miche2
Level 10

Re: Value for field 'someCustomField' exceeds max length

Are you sure it's a Text Area field? It looks like it is a String field (max length 255 chars, AFAIK)

Greg

Anonymous
Not applicable

Re: Value for field 'someCustomField' exceeds max length

I'm sure it is Text.

It doesn't explain that if it is String, all the other leads have more than 255.

I know it is strange but that's what I'm experiencing.

Kenny_Elkington
Marketo Employee

Re: Value for field 'someCustomField' exceeds max length

Text type fields have a max length of 2000 characters.  Text area types have a max length of 30000.

Anonymous
Not applicable

Re: Value for field 'someCustomField' exceeds max length

There is no mention about "Text" field type in here:

http://developers.marketo.com/documentation/getting-started/field-types/

Only "Textarea" is available.

In the Field Management tool, I can only choose "Text Area".

I use the word "Text" because when I view it in the management tool, it says "Text" but I believe this is "Text Area" type.

Grégoire_Miche2
Level 10

Re: Value for field 'someCustomField' exceeds max length

The field creation wizard proposed string and text area.

-Greg

Anonymous
Not applicable

Re: Value for field 'someCustomField' exceeds max length

I know String is different too. It has only 255 length.

Anonymous
Not applicable

Re: Value for field 'someCustomField' exceeds max length

I have started experiencing this same issue for many clients starting a few days ago when it had never happened before. When queried through the API the field type is 'text' even though this is not an option anywhere in the documentation and we request clients create the field as a textArea. Has anything changed regarding this?

Anonymous
Not applicable

Re: Value for field 'someCustomField' exceeds max length

Finally at least one person is experiencing the same issue as mine.

SanfordWhiteman
Level 10 - Community Moderator

Re: Value for field 'someCustomField' exceeds max length

I am as well.  Fields started switching up types on me and I had to hard-code overrides in my integration layer.  Very frustrating.

Mike Langellotti