AnsweredAssumed Answered

Subject line personalisation

Question asked by Laura Abbott on Jun 6, 2016
Latest reply on Jun 7, 2016 by Louise Wright

I am trying to personalise the subject line. However, I also need the following sentence to be different depending on whether the name field has a value.

 

I know the basic option is: {{lead.First Name}}, have your say on the new Evaluate website but without a name I end up with ",have your say on our new website."

 

What I want:

 

 

Personalised: Steve, have your say on our new website -

Non personalised: Have your say on our new website.

 

I'm sure the answer is simple but I can't find it anywhere!

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