Re: Not opened email...

Anonymous
Not applicable

Not opened email...

Hi,

I'd like to know if there's a way to put people who haven't opened a certain email, back into another campaign so they get a bunch of different emails.

thanks.

2 REPLIES 2
Grégoire_Miche2
Level 10

Re: Not opened email...

Hi Ricky,

Yes, just use a "Not Opened Email" filter for your second campaign.

Now, remember that email open detection is not reliable as it is based on the download of a tracking 1pixel image. And many people do not download images when they open the emails (this is the default setting for Outlook). So you may end up with a wrong target in your campaign.

-Greg

Anonymous
Not applicable

Re: Not opened email...

Hello,

Thank you for your help! This worked fine.

yes i'm aware of the 1px image tracking, so results may not always be accurate, but thank you for confirming with me.

-Ricky.