8 Replies Latest reply on Apr 18, 2016 9:47 AM by 429a3b00c04df8e5ab80b97b236aaa7a14e3374e

Unable to reply to questions

Geoff Krajeski Apr 14, 2016 6:48 AM

Jody Spencer Paul Green,

I am unable to post or reply to questions in the BMUG group on nation.marketo.com.

Can you help to open this up for me?

You can reach me at geoffrey.krajeski@prnewswire.com for further information or questions.

Thanks,

-Geoff

Re: Unable to reply to questions

Jody Spencer Apr 14, 2016 9:01 AM (in response to Geoff Krajeski)

Hi Geoff, I took a look at your active profile and didn't see anything in there that would indicate you do not have permission to post or reply to questions. Sorry you are experiencing issues. I am including Elizabeth Oseguera to see if she can help troubleshoot. I don't have access to any backend permissions. Liz?
--Jody
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- Re: Unable to reply to questions
  
  Geoff Krajeski Apr 14, 2016 9:45 AM (in response to Jody Spencer)
  
  Thanks Jody.
  This is probably why I was pestering you the last few months
  
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  - Re: Unable to reply to questions
    
    Jody Spencer Apr 14, 2016 11:57 AM (in response to Geoff Krajeski)
    
    Hi Geoff. You've never pestered. I'm just sorry I couldn't be of more help. Hoping Liz will be able to adjust settings so you can post. Hopefully we will see you at the upcoming April 26th meeting in Waltham. - Jody
    
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Re: Unable to reply to questions

429a3b00c04df8e5ab80b97b236aaa7a14e3374e Apr 14, 2016 12:08 PM (in response to Geoff Krajeski)

Hi Geoffrey

Did you actually join the group (click follow, top right)? Now that they're open, you can view the content, but must join to contribute. Please confirm and I'll look more into it if necessary.

Thanks
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- Re: Unable to reply to questions
  
  Geoff Krajeski Apr 14, 2016 1:52 PM (in response to 429a3b00c04df8e5ab80b97b236aaa7a14e3374e)
  
  The link has a pound sign / dead anchor and goes nowhere when clicked for me.
  
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- Re: Unable to reply to questions
  
  Geoff Krajeski Apr 15, 2016 5:03 AM (in response to 429a3b00c04df8e5ab80b97b236aaa7a14e3374e)
  
  It shows in "Your Places" for me.
  
  However, when I click and go to the MUG, the Join Group button/link shows at top, and here is the URL: https://nation.marketo.com/groups/boston-user-group#
  
  I also see Leave Group.
  
  I would think that it would show one or the other, not both.
  
  When I go to a question thread I see the follow message on the right hand side of the page: "This group is members only, so you must join the group to create or reply to content.Join this group"
  
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  - Re: Unable to reply to questions
    
    Geoff Krajeski Apr 15, 2016 5:04 AM (in response to Geoff Krajeski)
    
    The underlying link for the "Join this group" is "https://nation.marketo.com/thread/31857#"
    
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    - Re: Unable to reply to questions
      
      429a3b00c04df8e5ab80b97b236aaa7a14e3374e Apr 18, 2016 9:47 AM (in response to Geoff Krajeski)
      
      Hi Geoffrey
      If you can please email me a few snapshots to lcourter@marketo.com, I'll pass this along to Jive. Sounds like a bug.
      
      Sorry!
      
      Liz
      
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