10 Replies Latest reply on Oct 22, 2018 10:27 AM by Sanford Whiteman

    Tracking GoToWebinar {{member.url}} clicks?

    Dimas Martadarma

      I'm wondering if has experienced or has a solution for this problem: We've integrated GoToWebinar with Marketo and sync our webinars to a specific program in Marketo to send autoresponder confirmation emails (that includes a record's unique webinar link) via Marketo instead of using the automated GoToWebinar emails, since it gives us more flexibility on the customization for those emails.

       

      However, I realized that in all of those emails we've sent, we can't properly track clicks whenever a record clicks on their {{member.url}} to view the webinar. The stats for the smart campaign for any of those type of sends show 0 clicks, which is impossible since even our own test email addresses and clicks don't show up in reporting... I'm assuming it's because these links aren't tokenized and tracked Marketo... but is there away to do so?