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Re: Hyperlink image in new edit view

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Anonymous
Not applicable

Hyperlink image in new edit view

Hi there,

it seems my edit settings/functional view has been updated. How can I hyperlink and image now? As this doesn't seem to be working?

I have done the following:

1. click the image to hyperlink the following page comes up:

pastedImage_0.png

2. I think add in the link url

3. then click insert...

however the page just reloads & doesn't insert the link?

is anyone else having this issue?

Thanks,

Ella

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Dan_Stevens_
Level 10 - Champion Alumni

Re: Hyperlink image in new edit view

I don't believe this is a user-configurable setting in Admin.  I would log a case with Support.

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7 REPLIES 7
Andy_Varshneya1
Level 9

Re: Hyperlink image in new edit view

Hi Ella,

Try whitelisting Marketo in Ghostery and then try again.

Anonymous
Not applicable

Re: Hyperlink image in new edit view

Thanks Andy......how do I do that/what does that mean in laments terms?

Andy_Varshneya1
Level 9

Re: Hyperlink image in new edit view

You have a Chrome extension enabled called Ghostery (the blue ghost in the top left corner of the browser). Simply click that, then hit the "Whitelist Site" button, refresh the page and try again.

pastedImage_0.png

Anonymous
Not applicable

Re: Hyperlink image in new edit view

Thanks Andy but that didn't fix it i've disabled the ghostery extension as well now but its still not allowing me to hyperlink the image?

Dan_Stevens_
Level 10 - Champion Alumni

Re: Hyperlink image in new edit view

Looks like you're using the older editor.  This is what we see when trying to apply a link to an image:

pastedImage_0.png

Anonymous
Not applicable

Re: Hyperlink image in new edit view

That is what i use to be able to see until I logged in today & it looked different how can I go back to that view you have!

Dan_Stevens_
Level 10 - Champion Alumni

Re: Hyperlink image in new edit view

I don't believe this is a user-configurable setting in Admin.  I would log a case with Support.