Re: Reauthorizing same computer again and again

Anonymous
Not applicable

Reauthorizing same computer again and again

Every time I go to login to any of the Marketo instances we are using, Marketo thinks I am "using a new device" and have to go through the hassle of reauthorizing my desktop computer over and over. How can I make it so that Marketo learns and retains that my computer at work is the same one I use time and again and don't have to keep re-authorizing it?

3 REPLIES 3
Frank_Breen2
Level 10

Re: Reauthorizing same computer again and again

Are you clearing your cookies every time you close your Web Browser? This happens me every time I clear out my history. What browser are you on?

Anonymous
Not applicable

Re: Reauthorizing same computer again and again

No. This happens simply when logging back on to Marketo another day. This happens to other team members on our team who also use Marketo.

cheers,

Mitch Gore

Grégoire_Miche2
Level 10

Re: Reauthorizing same computer again and again

Hi Mitch,

Do you have a fixed IP address on your Internet connexion ? It also seems to happen when you change location.

-Greg