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Re: How do you track open rates, click rates, etc. for emails sent through streams in an engagement program?

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Anonymous
Not applicable

How do you track open rates, click rates, etc. for emails sent through streams in an engagement program?

Hi,

We have five emails in a stream of an engagement program, and want to track the individual click rates, click-to-open rates, etc. for each email in the stream. Is there a way to do this, or is the "engagement score" the only metric provided?

Thanks!
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Kim_Allen
Level 10

Re: How do you track open rates, click rates, etc. for emails sent through streams in an engagement program?

You can create a new report, Email Performance Report and select the emails you want to report on and any additional filters. 

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Kim_Allen
Level 10

Re: How do you track open rates, click rates, etc. for emails sent through streams in an engagement program?

You can create a new report, Email Performance Report and select the emails you want to report on and any additional filters. 
Anonymous
Not applicable

Re: How do you track open rates, click rates, etc. for emails sent through streams in an engagement program?

have either of you been able to trigger other actions from the email click?  The only place the clicked link is able to be seen is that email report.  It is not shown in the smart list or campaigns.  Any luck here?

Anonymous
Not applicable

Re: How do you track open rates, click rates, etc. for emails sent through streams in an engagement program?

Thanks that is helpful!

Anonymous
Not applicable

Re: How do you track open rates, click rates, etc. for emails sent through streams in an engagement program?

Thank you!