Re: My Bookmarks have been deleted!

Dan_Stevens_
Level 10 - Champion Alumni

My Bookmarks have been deleted!

I use the Bookmark feature extensively.  Today, when I went to access them, I noticed all, but one, have disappeared.  Have others experienced this?  And is there any way to retreive them?
Tags (1)
7 REPLIES 7
Michelle_Tizian
Level 10

Re: My Bookmarks have been deleted!

Yeah I'm only showing 5 on mine. 
Anonymous
Not applicable

Re: My Bookmarks have been deleted!

I've experienced that several times, so I stopped using them 😞
Anonymous
Not applicable

Re: My Bookmarks have been deleted!

Dan:

You might send a note to Liz Courter at Marketo about this. There are a number of known issues with Badeville that she is actively working to get fixed. You may may want to make sure this one is on her list too.
Dan_Stevens_
Level 10 - Champion Alumni

Re: My Bookmarks have been deleted!

Can you give me Liz' email address?
Anonymous
Not applicable

Re: My Bookmarks have been deleted!

lcourter@marketo.com
Anonymous
Not applicable

Re: My Bookmarks have been deleted!

Hey all,

I' apologize for this issue and we are actively looking into it. Thank you so much for working together though! Marketo customers are the BEST.

I will respond to this thread once we have a resolution. Thanks for your patience.

Best,
Liz
Anonymous
Not applicable

Re: My Bookmarks have been deleted!

Hi everyone,

Our developers have fixed the issue and you shouldn't have any more going forward with saving bookmarks. If you'd like us to try and restore your old bookmarks from our last back up, please email me at lcourter@marketo.com.

Thanks for your patience, 
Liz