Re: RTP Delay when launching?

Luke_Wotton
Level 4

RTP Delay when launching?

How long does it take Marketo to make content changes to RTP campaigns? For example if I relaunch a campaign with new content?

5 REPLIES 5
Josh_Hill13
Level 10 - Champion Alumni

Re: RTP Delay when launching?

It should be instant, no? Did you approve it?

Luke_Wotton
Level 4

Re: RTP Delay when launching?

It was my mistake, I didn't realise that RTP would immediately cookie you and therefore not show you changes, so by opening up a new Incognito window I was then able to see the changes.

Anonymous
Not applicable

Re: RTP Delay when launching?

It should be nearly instant

Anonymous
Not applicable

Re: RTP Delay when launching?

Hi Luke,

Save the RTP campaign, clear your cache, refresh your browser and you should see the campaign immediately,

If not, it sometimes takes a few minutes to be updated on our CDN (Content Delivery Network). So, it may take a couple of minutes, to initially launch and go live.

Luke_Wotton
Level 4

Re: RTP Delay when launching?

Good reply, most of the time it's the cache/cookie.

I've noticed that by deleting a few specific cookies I can trigger the campaign to load the new content.