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Can't Delete custom object in use error

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Anonymous
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Can't Delete custom object in use error

Hi all

I trying to delete my custom object at Admin custom object menu.

I confirmed and push DELETE button.

Screen Shot 2015-11-17 at 12.51.40.png

Error "This fields of this custom object are in use" is showed.

But I do't use this custom object in any SmartCampaign.

What's happen?

Screen Shot 2015-11-17 at 12.51.50.png

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Anonymous
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Re: Can't Delete custom object in use error

This issue has been fixed Dec. minor update.

View solution in original post

9 REPLIES 9
Anonymous
Not applicable

Re: Can't Delete custom object in use error

I am having the same problem.  This feature is in Beta so this may be a bug

Anonymous
Not applicable

Re: Can't Delete custom object in use error

Hi Jamie

Beta?

Marketo had announced this new feature is one of Oct. release.

Release Notes: Fall '15 - Marketo Docs - Product Docs

Anonymous
Not applicable

Re: Can't Delete custom object in use error

Oh I see, I guess I am mistaken on that feature.

Anonymous
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Re: Can't Delete custom object in use error

I can't create another custom object too.

I'm contacting Marketo support.

Screen Shot 2015-11-17 at 14.01.33.png

Juan_de_Dios_Ng
Level 3

Re: Can't Delete custom object in use error

Make sure you type 'I understand'  in the delete object box, the already hint text's confusing users into thinking the words are already typed.


If still not working, this sounds like a question for MKTO Support.

Good luck

Anonymous
Not applicable

Re: Can't Delete custom object in use error

Hi Jamie

Marketo support investigated this issue and taught reason.

It caused other user types my custom object at his SC.

We need "Used by" info for custom object.

Anonymous
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Re: Can't Delete custom object in use error

Thanks for the information!

Anonymous
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Re: Can't Delete custom object in use error

This issue has been fixed Dec. minor update.

Ginger_Wilson1
Level 2

Re: Can't Delete custom object in use error

I've made a recent observation that may apply here and posted it at "used by" error when trying to delete a Marketo custom object