AnsweredAssumed Answered

Responsive emails are not working correctly?

Question asked by 43841 on Sep 11, 2014
Latest reply on Nov 24, 2015 by Fab Capodicasa
We have a new team designing our emails who are brand new to Marketo, and they bought responsive email templates, and customized them for our brand. When I uploaded the HTML directly into Litmus, the templates performed beautifully. However: when I replaced the HTML in an email in Marketo and ran it again through Litmus, it was no longer responsive. It's very hard to read on a mobile device.

I have done searches in the community looking for this, but is there a deep dive which I could send them which would address this issue?