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If Known Visitor, Hide Form

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Anonymous
Not applicable

If Known Visitor, Hide Form

Most pages on my site I won't want forms. There are some more valuable pieces of content I want to put behind forms, but I don't want to make people submit 20 forms to read my 20 best articles.

I don't really like the if known show custom HTML functionality in forms 2.0 either. Is there a way to hide the form and custom HTML if I get a known visitor? Munchkin already tracks page visits for known visitors, so I'd like to hide the form.

Anybody else feel this pain and solve it?

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Accepted Solutions
Anonymous
Not applicable

Re: If Known Visitor, Hide Form

Hi Eric

If you change HTML to <div></div> at custom HTML editor,show nothing.

Screen Shot 2015-09-24 at 19.45.58.png

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22 REPLIES 22
Anonymous
Not applicable

Re: If Known Visitor, Hide Form

Hi Eric

If you change HTML to <div></div> at custom HTML editor,show nothing.

Screen Shot 2015-09-24 at 19.45.58.png

Grant_Booth
Level 10

Re: If Known Visitor, Hide Form

Hi Eric,

Takehiro's answer is definitely the simplest. Alternatively, you could use example #1 at our developer documentation:

Forms 2.0 » Marketo Developers

and add this in an HTML block on the page:

<script>

MktoForms2.whenReady(function (form) {

 

   // Add an onSuccess handler

  form.onSuccess(function(values, followUpUrl) {

   // Get the form's jQuery element and hide it

  form.getFormElem().hide();

   // Return false to prevent the submission handler from taking the lead to the follow up url

   return false;

   });

});

</script>

Kenny_Elkington
Marketo Employee

Re: If Known Visitor, Hide Form

This example only applies upon successful submission.  There's a few ways to do it with the API, but Takehiro's is the most elegant one.

Anonymous
Not applicable

Re: If Known Visitor, Hide Form

If the form is embedded on a webpage, divs might have default styles such as padding which might push everything else down, or even background colours which would show a visible, empty "block" on your page where the form would have been. Therefore the following snippet might be preferable:

<div style="display: none;"></div>

SanfordWhiteman
Level 10 - Community Moderator

Re: If Known Visitor, Hide Form

Well, if you're going to be precise, that won't suffice, either.  There is still a wrapping FORM and DIV.mktoTemplateBox that could have styles applied as well.  The most complete solution is to set the FORM to { display:none; } by default and then only display it if has the real form elements.  Or have the Known Lead HTML remove the form (and thus itself) from the DOM using JavaScript.

Anonymous
Not applicable

Re: If Known Visitor, Hide Form

Takehiro,

Thank you for the response. The <div></div> approach would totally work if I wasn't using lightbox forms. So would Richard's <div style="display: none;"></div>. Both options return alight variations of this:lightbox form screenshot.png

It appears I left out some critical information. I have the form set to lightbox and the form loads with the page. The lightbox also loads without the close button on the lightbox because I want to squeeze information for the valuable pieces of content.

Here is the script I am using on my wordpress site powered by Aveda.

<p><script src="//app-sjh.marketo.com/js/forms2/js/forms2.min.js"></script>

<form id="mktoForm_1260"></form>    

<script>MktoForms2.loadForm("http://app-sjh.marketo.com", "***-***-***", 1260, function (form){

var lightbox = MktoForms2.lightbox(form,{onSuccess:null,closeBtn:false}).show();

form.onSuccess(function(){

lightbox.hide();

return false;

});

});

</script></p>

Thanks you.

Eric

SanfordWhiteman
Level 10 - Community Moderator

Re: If Known Visitor, Hide Form

What's the actual URL of the page hosting the form?

Anonymous
Not applicable

Re: If Known Visitor, Hide Form

The site is under development and has not been pushed live yet. I did, however just make this page available - Offshore Hull Case Study 

SanfordWhiteman
Level 10 - Community Moderator

Re: If Known Visitor, Hide Form

Put this in your Known Lead HTML:

<style type="text/css">

.mktoModal { display: none !important; }

</style>

EDIT: Use this instead in your Known Lead HTML:

<script>

  document.body.className += ' knownLead';

</script>

Then add Custom CSS to the form:

.knownLead .mktoModal {

  display: none;

}