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Re: Tracking Links in Text Email

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Anonymous
Not applicable

Tracking Links in Text Email

I have been looking through the Community to find information on tracking links in the text version of an HTML email.  However, I can't seem to find a definitive answer to my question. Do brackets need to be added around URL's in the text version of an email while in the draft mode?

For example if I include:

<www.examplecompany.com>

in my email, should it look like this in the final email for tracking:

[[<www.examplecompany.com>]]

Thank you!

Christine 

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SanfordWhiteman
Level 10 - Community Moderator

Re: Tracking Links in Text Email

Yes, absolutely.  But don't include those gt/lt (<>) symbols, and make sure to include https:// or http:// as well.

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7 REPLIES 7
SanfordWhiteman
Level 10 - Community Moderator

Re: Tracking Links in Text Email

Yes, absolutely.  But don't include those gt/lt (<>) symbols, and make sure to include https:// or http:// as well.

Anonymous
Not applicable

Re: Tracking Links in Text Email

Great, thank you, Sanford!

I just wanted to confirm.

Elliott_Lowe1
Level 9 - Champion Alumni

Re: Tracking Links in Text Email

Hey Sanford Whiteman, the https://docs.marketo.com/display/public/DOCS/Add+Tracked+Links+to+a+Text+Email product doc, states "Enter the URL with double brackets like this: [[www.domain.com/path/page.html]] then click SAVE."  I sent an email to the docs team and they indicated that the http:// and https:// are not required.

SanfordWhiteman
Level 10 - Community Moderator

Re: Tracking Links in Text Email

If you don't include the https:// the click tracker won't know to redirect to your SSL page (and we both know you should be using SSL ).

Elliott_Lowe1
Level 9 - Champion Alumni

Re: Tracking Links in Text Email

So required for https://, but not http:// - right?

SanfordWhiteman
Level 10 - Community Moderator

Re: Tracking Links in Text Email

Yep, but I would include the protocol in all cases.

Justin_Cooperm2
Level 10

Re: Tracking Links in Text Email

Just want to mention that if you have a link that is tracked in the HTML version, the text side will include a tracked link automatically if you click "Copy from HTML"