Select specific people in database that communication limit does not apply to

Select specific people in database that communication limit does not apply to

It would be useful to be able to exclude staff from an email communication limit that we set up on a program while still keeping the communication limit on the program for all other recipients.

5 Comments
Anonymous
Not applicable

You are able to blacklist your own staff so they are not included in any program. Or am I missing the point?

Nicolle_Chase1
Level 1

I want certain members of my marketing team to receive all emails sent. I'd include them in all of my programs smart lists as members of a separate list in addition to my distribution list. But after they reach their email limit they stop receiving emails. I can remove the email limit on a specific programs, but I want the limit to still apply to the rest of the recipients. There might already be a way to do this, but I haven't found it yet.

SanfordWhiteman
Level 10 - Community Moderator

A common need, and unfortunately there's no way to do this yet. I'm sure there are existing Ideas, though, so you didn't need to open one. Grégoire Michel​ will be fastest at pointing you ​to where to upvote.

Grégoire_Miche2
Level 10

Yes, seed lists and removal of communication limits for Marketo users is a common need. Listed here:

Just do it! Marketo so-called minor missing features item 2-23

-Greg

kh-lschutte
Community Manager
Status changed to: Open Ideas