Being able to change the default workspace or move the field organizers

Being able to change the default workspace or move the field organizers

When implementing the workspaces/partition, there is default workspace that can be renamed but will forever be the default workspace (as I just discovered from the support, the default workspace cannot be changed).

For new / empty Marketo instances, this is quite straightforward: this workspace will be a shared / common one.

But for instances that are upgraded, usually, this default workspace is full of live programs and will usually be reassigned to the BU / department that was using Marketo so far, before someone had the idea of expanding Marketo to the rest of the company. And there come the problems: one can create other workspaces BUT, the default workspace cannot be changed.

Why bother? Because the Field Organizers, useful for reporting and RCA, can only be created in the default workspace... Weird is'nt it ? So you end up with the field organizers being managed by one BU, which the central teams may not like at all...

So, please Marketo, enable to move the field organizers and/or to designate another "default" workspace.

-Greg

1 Comment
kh-lschutte
Community Manager
Status changed to: Open Ideas