SFDC Sales Owner Information Updates Not Showing in Marketo

A document by KCS Integration on behalf of Paul Ferrer on Aug 9, 2019
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Issue Description
When you update fields for the sales owner in SFDC, the information is not updated in Marketo. You are also blocking updates from SFDC for the affected fields.

Issue Resolution
Due to how the SFDC User object is mapped in Marketo, if a field is blocked from updating from SFDC, this will also prevent Sales Owner info from syncing over. You'll need to remove the "Block Updates From" logic for that field. 

Who This Solution Applies To
SFDC Users

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