Unable to Clone Program From One Workspace to Another Workspace

Document created by KCS Integration on Jul 15, 2019Last modified by Roxann McGlumphy on Jul 19, 2019
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Issue Description
Unable to clone program from one workspace to another workspace resulting in a Not Allowed message: “The following assets are in use or used by other assets:…”
The listed assets include landing pages and emails.

 

 

Issue Resolution
Check if templates for landing pages and emails are shared in the destination.
Per our doc: “When cloning assets that have templates, those templates must be shared with the destination workspace.”

https://docs.marketo.com/display/public/DOCS/Understanding+Workspaces+and+Person+Partitions

 

 

Who This Solution Applies To
Customer using Workspaces

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