Understanding the Support Space in the Community

Document created by Roxann McGlumphy Employee on Jun 17, 2019Last modified by Roxann McGlumphy Employee on Jun 18, 2019
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Where can I find the answers I need?

Search Product Docs and Knowledgebase Articles

The search bar on the front page will search both Product Docs and the Support Knowledgebase.  If you need to drill down for a deeper search, you can access the Knowledgebase via the link at the top of the Support Space, or you can go to our Product Documentation site, docs.marketo.com. The Knowledgebase focuses on troubleshooting specific issues, while the Product Docs site contains more feature overviews and how-to's.


Support Blog

The Support Blog contains posts on product changes, new product features, in-depth discussions on topics such as security and deliverability, and changes and enhancements to the Support portal.


How do I contact support?

Submit a case

Regional Support contact information

Chat Support