Removing Web Personalization (RTP) Domain

Document created by KCS Integration on May 9, 2019
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Issue Description
You would like to have an RTP domain in your Account Settings in Web Personalization Removed

Issue Resolution
We cannot delete domains from accounts unless the tag for this domain has never been implemented on your website.

To check that, log-in and verify that (by navigating to the visitors page and filtering the data by this domain and see that there is no data showing up).

If there is no data under this domain - go ahead and submit a support ticket to delete the irrelevant domain from you Web Personalization Account.

Who This Solution Applies To
Web Personalization Customers

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