Revenue Explorer Program Revenue Stage Analysis Does Not Show Non-Success Path Revenue Stages

A document by KCS Integration on behalf of Miles Ybaben on May 10, 2019Last modified by Roxann McGlumphy on May 14, 2019
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Issue Description
Revenue Explorer (RCE) reports show different stages when comparing Model Performance Analysis and Program Revenue Stage Analysis. Detour stages such as Disqualified, Inactive, Recycled, and Lost do not display as metrics in Revenue Stage Analysis reports.

 

Issue Resolution
The Program Revenue Stage Analysis in RCE will not show non-success path Revenue Stages, so detours do not display on the Success Path as viewable metrics.

 

Model Performance Analysis will show non-success path Revenue Stages.

 

For more information on Success Paths, see this related document

 

Who This Solution Applies To
clients with Revenue Cycle Explorer and who have an approved Revenue Cycle Model

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