“Show Custom HTML Form for Known People” Not Accepting Some Tokens

A document by KCS Integration on behalf of April Park on Apr 30, 2019Last modified by Roxann McGlumphy on May 1, 2019
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Issue Description
Some tokens in "Show Custom HTML Form for Known People" under Form settings don't populate.


Issue Resolution
There are four default tokens that Marketo puts in by default:


  • {{lead.FirstName}}   
  • {{lead.LastName}}   
  • {{form.Button:default=Download}}   
  • {{form.NotYou:default=Not you?}


Only the four tokens above can be used. Any other token will not work here.







Who This Solution Applies To