Email Editor Adds Space before Superscript in Received Emails

Document created by KCS Integration on Apr 22, 2019Last modified by Roxann McGlumphy on Apr 23, 2019
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Issue Description
When adding a superscript for items like © or ®, the email editor displays the superscript correctly but when the email is received, a space is added between the descriptive word and the superscript.


Issue Resolution
Open the editor and edit the HTML in the WYSIWYG editor. Change your <div> tags to <p> tags in the html code. Send yourself another sample email to confirm the space is removed.


Be sure to review these changes with your developer to ensure no unintended changes occur due to this change.