Champion/Challenger Test in Engagement Program Only Sending Champion Variant

A document by KCS Integration on behalf of Miles Ybaben on Apr 19, 2019Last modified by Roxann McGlumphy on Apr 22, 2019
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Issue Description

A Champion/Challenger A/B test contained in a nested program within an Engagement Program stream only sent the Champion email.

 

Issue Resolution
Per the Product Documentation Champion/Challenger tests can be used within Nurture Engagement Programs, however, the email asset with the Champion/Challenger test must be within the stream.

 

Having a nested program in the stream with a local email asset with the Champion/Challenger test will not function; only the Champion Variant will be sent, similar to what happens in other batch sends.

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