API Bulk Extract Call Error: "1029, Export daily quota exceeded"

A document by KCS Integration on behalf of e18ca6f806e6576960207ce7ac126a4f904f6c57 on Mar 26, 2019Last modified by Roxann McGlumphy on Mar 27, 2019
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Issue Description
API user making bulk extract calls is encountering the error "1029, Export daily quota exceeded" but under Admin>Web services> Request in the 7 days shows that you have not reached the "Daily Request limit".


Issue Resolution
The "Daily Request Limit" that can be found under Admin>Web Services>API call information is different from the limit that is in place for the bulk extract limit. The API limit is a on the number of calls that can be made, while the bulk extract limit is a limit on the amount of data that can be exported used based on the file size of the bulk extract job. If you notice this behavior, please reach out to your CSM for more information about increasing the Bulk Extract limit.