Getting error 'Cannot get email content- Customer does not belong to any POD' when forwarding 'View as webpage' link

A document by KCS Integration on behalf of Roger Holloway on Mar 20, 2019Last modified by Roxann McGlumphy on Mar 21, 2019
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Issue Description
Get the error 'Cannot get email content- Customer does not belong to any POD' when the URL from the 'view as webpage' link is forwarded for review

 

Issue Resolution
This is expected behavior as of the 2019Q1 release. After clicking on the view as webpage link, the mkt_tok value will be removed. Attempts at sharing the URL after this point will fail. The mkt_tok value should not be shared. It uniquely identifies the recipient.  This is a security enhancement.  The preferred method is to use send sample to send the email to teammates, or forward the email.

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