Having the Same Email within Multiple Streams in a Nurture Program

A document by KCS Integration on behalf of e18ca6f806e6576960207ce7ac126a4f904f6c57 on Mar 28, 2019Last modified by Roxann McGlumphy on Mar 28, 2019
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Issue Description
An email as been added to multiple streams within the same nurture program, for example stream 1 and stream 2. Would a lead that received the email in stream 1 receive the same email from stream 2?


Issue Resolution
No, Engagement Program will still apply the rule of not sending the same email to leads more than once as long as the email ID in stream 2 is the same from stream 1.