ToutApp Free and Self-Serve Accounts Retiring FAQs

Version 4

    Q: When will my account be closed?

    A: All free and self-serve/standalone accounts will no longer be able to accessible effective April 26, 2019 at 5 pm PT.

     

    Q: What are my options if I want to continue?

    A: If you would like access to a solution with similar functionality, please explore Marketo Sales Engage, Mixmax, Outreach, SalesLoft, YesWare, or Groove.

     

    Q: How do I collect my data?

    A: Please refer to this document for instructions on exporting your data and assets from ToutApp.

     

    Q: What if I am paying for an account?

    A: You will have until April 26, 2019 to access your account and extract any data or assets that you may want to keep. You will no longer be charged and your credit card information on file will be removed.

     

    Q: Why did I receive this notice?

    A: The email address that received notification is associated with a ToutApp account. If you believe you received this notice in error, please disregard - there is no action necessary.

     

    Q: I don’t remember opening this account, what do I need to do to shut this down?

    A: No action is required to close the account associated with your email address.

     

    Q: What will happen to any scheduled activities (emails and campaigns) that are scheduled after April 26, 2019?

    A: As of April 26, 2019 at 5 pm PT, all scheduled emails and campaigns will no longer run.