Getting Assistance with Support Portal Issues

A document by KCS Integration on behalf of Cedric Roxas on Nov 25, 2018Last modified by Roxann McGlumphy on Nov 26, 2018
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Issue Description

    • Authorized support contact unable to access the Support Portal
    • Authorized support admin unable to view and manage list of authorized support contacts
    • Authorized support contact unable to create a support case
    • Authroized support contact unable to view list of Cases


Issue Resolution
Contact - they are our dedicated team that handles issues with the Support Portal