Cannot See Deleted Email in Audit Trail

A document by KCS Integration on behalf of Leo Baltazar on Nov 12, 2018Last modified by Roxann McGlumphy on Nov 13, 2018
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Issue Description
An email you previously had in Marketo under a program in Marketing Activities no longer exists and you believe it was deleted. However, you do not see that deletion in the Audit trail.

 

Issue Resolution
If an email was deleted directly, by un-approving the asset and then deleting it from the program, this activity will be seen in the Audit Trail.

 

However, if the program containing the email is deleted, the individual email's deletion will not show in the audit trail. Only the program deletion will be displayed.

 

 

 

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