New Lead Created by “Forward to a Friend Link” Is Not on Default Partition

A document by KCS Integration on behalf of bac89b007c194479a7573c01f235e47b3ecc2bbb on Nov 23, 2018Last modified by Roxann McGlumphy on Nov 26, 2018
Version 2Show Document
  • View in full screen mode

Issue Description
You would like to know which partition a record that was captured by using "Forward to a friend link" in an email will be created in.

 

Issue Resolution
The record will be created under the partition which is associated with the work space under which the email asset is present. The record will not be created under the default partition.  For example, if you have a workspace named "Asia" which is connected with the partition named "APAC", then leads created via Forward-to-Friend links in emails stored in the "Asia" will be created in the "APAC" partition.

 

 

Attachments

    Outcomes