Email URL is defaulting to the fallback page

A document by KCS Integration on behalf of 9433099cafa2dedb816bd5caf1f8bb8baf72bf4a on Jul 19, 2018Last modified by Roxann McGlumphy on Jul 20, 2018
Version 2Show Document
  • View in full screen mode

Issue Description
You send yourself an email and when you click the link, it goes to your fallback landing page instead of the intended URL.

 

Issue Resolution
This can be caused by an extra space being added to the end of the URL in the email

 

The URL should show a %20 where the space is, so simply deleting the space will fix the problem

 

 

Attachments

    Outcomes