Web Personalization/RTP - Web Segment Advanced Filter not Available

A document by KCS Integration on behalf of Cedric Roxas on Jul 10, 2018Last modified by Roxann McGlumphy on Jul 11, 2018
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Issue Description
Advanced Filter for creating web segments is not selectable as an option. Only ALL or ANY filter logic can be selected. Why?

 

Issue Resolution
In order to select the advanced filter logic for creating a segment, there must be at least three filters in the segment. Otherwise, the option will be 'greyed out' or not selectable. This is similar to smart lists where:

 

"Advanced filter logic is only available if there are three or more filters in your smart list."

https://docs.marketo.com/display/public/DOCS/Using+Advanced+Smart+List+Rule+Logic

 

Who This Solution Applies To
Customers using Web Personalization

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