New fields created on SFDC custom object not found in Marketo

A document by KCS Integration on behalf of bac89b007c194479a7573c01f235e47b3ecc2bbb on Jul 1, 2018Last modified by Roxann McGlumphy on Jul 9, 2018
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Issue Description
You have recently added a new field to a SFDC Custom Object which is synced to Marketo, but you do not see that new field available on the object in Marketo.

 

Issue Resolution
To have the new fields pulled over to Marketo, disable your SFDC global sync within Marketo and then refresh schema for custom objects. This should pull over the new fields on that custom object to Marketo.

 

Once the schema is refreshed, please make sure that the global sync is turned back on. We would also suggest that you refer the below document which will guide you on the above steps. However, the below document is meant for first custom object sync. The same steps need to follow up for the existing object sync as well.

 

SFDC Sync: Custom Object Sync

 

Who This Solution Applies To
Customers integrated with Salesforce

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