New fields created on SFDC custom object not found in Marketo

Version 2

    Issue Description
    You have recently added a new field to a SFDC Custom Object which is synced to Marketo, but you do not see that new field available on the object in Marketo.

     

    Issue Resolution
    To have the new fields pulled over to Marketo, disable your SFDC global sync within Marketo and then refresh schema for custom objects. This should pull over the new fields on that custom object to Marketo.

     

    Once the schema is refreshed, please make sure that the global sync is turned back on. We would also suggest that you refer the below document which will guide you on the above steps. However, the below document is meant for first custom object sync. The same steps need to follow up for the existing object sync as well.

     

    SFDC Sync: Custom Object Sync

     

    Who This Solution Applies To
    Customers integrated with Salesforce